As our flowers come fresh from our farms, they are
always fresh and beautiful.
If the flowers you received is not what you ordered or
Please call AmazonFlowers.us IMMEDIATELY after opening your boxes at 1.800-517-3919 AND email us
to firstname.lastname@example.org , please include the order number, your phone number, a detail
description of the issue and pictures of the shipment received (If we do not
receive the digital pictures within 12 hours we will not be able to compensate
you in any way, be it through product or a refund), please note that all
damaged flowers with the same name have to be pictured together. Were sorry,
but multiple pictures of a single damaged flower do not provide us with enough
proof. Our customer service representative will contact you as soon as possible
to find the best solution for your particular situation.
Please Note: Since flowers are a product of Mother Nature,
the exact tones of flowers may vary to some degree; Please read carefully every
flowers description before you buy so you can know and be prepared for the
flowers you are getting. (Actual product may have some differences to the
pictures shown on this website).
Amazonflowers.us is not responsible for packages that
are received before or after the specified delivery date, are lost, stolen or
damaged once in the hands of carriers. Amazonflowers.us is not responsible for
lost or stolen packages, damage to the products as a result of being left in
inclement weather, damage to products as a result of prolonged travel times
caused by the customer not being present, FedEx delays, delays as a result of
Customs and Agricultural inspections, or acts of God.